Filing a complaint on cybercrime.gov.in, step by step
Published by LegalBharat ·
How to file the official complaint yourself, and what actually happens after you submit it.
Before anything else
File your complaint at cybercrime.gov.in. It is free, and you will need its acknowledgement number at every later stage.
In this order
- 1
Open the portal
Go to cybercrime.gov.in, choose File a Complaint, and accept the terms. The portal is free and does not require a lawyer.
- 2
Pick the right category
Financial Fraud for money lost, Women and Child Related Crime for harassment or obscene content, and Other Cyber Crime for everything else.
- 3
Verify with an OTP
Use a mobile number you actively check, because every status update will be sent to it.
- 4
Describe the incident precisely
Include the date, the time, how it happened and the amount involved. Upload screenshots and transaction receipts as PDF or JPG files.
- 5
Save your acknowledgement number
You will receive it on submission. Use it to track the status online and to follow up in person at your local cyber police station.
Avoid these
- Do not exaggerate or guess at details, because inconsistencies weaken the case badly
- Do not stop at the online complaint; an in-person follow-up is what usually moves it forward
Want an advocate on this?
Describe it once and verified advocates in your city take it from there.
Keep reading
This guide is general information, not legal advice. Every matter turns on its own facts, so speak to an advocate about yours.